One shared inbox for every customer conversation.

ZetChat brings messages and comments from your business WhatsApp numbers into one place, with clear roles and searchable history.

ZetChat is a messaging and comment management service for business.

The service is owned and operated by CV Zona Ekosistem Terpercaya, a company registered in Tangerang City, Banten, Indonesia. "ZetChat" is the name of the service, not a separate legal entity. All agreements, invoices, and liability for this service rest with CV Zona Ekosistem Terpercaya.

What you get

Multi-number inbox

Every business and branch WhatsApp number lands in one queue. Conversation history is kept in full and searchable down to a single message.

Team and roles

Administrators, managers, and support staff get different access. Each branch only sees its own conversations.

Saved replies

Store the answers you repeat every day and insert them in a few taps, with customer names and details filled in for you.

Official WhatsApp templates

Draft and submit WhatsApp Business Cloud API templates, then track their review status from one screen.

Rate-limited bulk sending

Send announcements to a customer list with a daily cap per number, so your business numbers stay in good standing.

Customer context

Subscription details, payment history, and internal notes sit next to the conversation, so staff never switch apps mid-reply.

How it works

1

Connect a number

Link your business WhatsApp number through the WhatsApp Business Cloud API. Numbers already in daily use can stay as they are.
2

Set up the team

Create an account for each staff member, assign a role, and choose which branches they are allowed to see.
3

Reply from one screen

Conversations arrive in a shared queue. Whoever is on shift sees the same history and can pick up where a colleague left off.

Pricing

Pricing depends on how many numbers and users you need and which integrations you use. We send a full breakdown before you decide.

Contact

Legal entity: CV Zona Ekosistem Terpercaya
Address: Jl. Aria Santika No. Blok E, RT.003/RW.006, Sumur Pacing, Kec. Karawaci, Tangerang City, Banten 15113, Indonesia
Email: support@zetchat.id
Phone and WhatsApp: +62 851-2111-1220
Send a WhatsApp message